SOU·SOU San Francisco

Located on the 2nd floor of New People, Inc.

June 4, 2022 Update:
USPS shipping has resumed to Australia, expect delays
International Customers, see here for details regarding shipping updates.
USPS International Notices

• Regular hours (subject to change):
  WED:12PM – 4PM Pacific (Appointment Only: BOOK HERE)
  THU :12PM – 2PM Pacific (Appointment: BOOK HERE);
  2PM – 4PM Pacific, Walk-In UPDATED!
  FRI-SUN :12PM – 5PM Pacific, Walk-In UPDATED!
  — BEFORE YOU VISIT, please check HERE for detail regarding Appointment Only days and Walk-In Periods. Elevator access is limited.
  — Please wear a mask and practice safe social distancing at all time.
• Store Pickup
  Please allow 1~2 business days for store pickup to be ready – notification will be sent via email when ready. If you would like to pickup without in-store shopping or dressing room access, please email us at sou_sou@newpeopleworld.com prior to your visit.
• San Francisco Sales Tax
  San Francisco sales tax increase starting July 1, 2021 (8.5% >>> 8.626%)
  These increases will affect in-store and online orders shipped to California addresses.
• Return policies: Please communicate your desire to return or exchange within 14 days of delivery (online) or purchase (in-store). Please note that shipping fees are not covered for returns/exchanges/gifts.
  Email us at sou_sou@newpeopleworld.com for more details.
• US Domestic and International shipping service disruptions are anticipated. Domestic orders may take up to 7 days, international may take 3~8 weeks.
  International Customers, see here for more details.
• Rewards Points that have been accumulated at our in-store Square POS can now be transferred to an online account (in-store points are not linked to online). Please create an account here and email us with your registered email address & telephone number.
• Special order requests require additional processing time due to international delivery service disruptions. Please note that all special requests are often FINAL SALE and non-returnable except for defect. We apologize for the inconvenience and thank you for your understanding.