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Contact Information
1800 Sutter Street, San Francisco, CA 94115
Detailed Information

We’re committed to keeping our employees, guests, their families and our communities safe during the COVID-19 pandemic. With that, we have a collective responsibility on social distancing and have made the difficult decision to temporarily suspend our operations.

Know that this isn’t goodbye. Travel will thrive again soon and when it does, we look forward to celebrating all of life’s happy occasions with you. So as you dream up your post-COVID 19 adventures, know that we’ll be here to host you. Don’t hesitate to check our availability as you map out a future filled with travel and delight. In the meantime, stay safe – we’ll be over here counting the days until we welcome you back.

If you have a planned stay with us, we’ll proactively cancel and refund all impacted individual reservations that were booked directly with us. If you booked through a third-party, please contact the company directly to request a refund. If you have a meeting, event, or group and need to contact us, please reach out to [email protected] with questions.

The former Hotel Tomo has been reborn through a stylish, top-to-bottom renovation that transformed the 131-room property into the Kimpton Buchanan Hotel. The current look is understated and residential, with clean lines, and creative design elements that tie in both Japantown and nearby Pacific Heights. Lovers of Japanese culture will discover a chandelier installation formed from over three thousand whiskey bottles, and beautiful shibori print accents woven into the hallways, throw pillows, and signature guest robes. When not reclining in their spacious guestrooms, patrons also enjoy Japanese sake at the complimentary nightly red and white wine reception, and access to the tranquil outdoor courtyard with fire pit and lawn games. Locals and guests alike flock to Mums restaurant, which was also recently renovated as the up-and-coming generation of the family retooled this shabu shabu restaurant to make it their own. They offer three meals a day, including both classic American and Japanese dishes for breakfast! (See also: Mums restaurant listing)

Opening Hours
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed